Ticketing Information

For Accessible Seating and ADA/ASL Ticketing Information, please click here.

Box Office

Box Office Hours

Walk up ticket sales for events at the Superdome, Smoothie King Center and Champions Square are available for purchase at the Smoothie King Center Box Office located on the Ground Level of the East Side of the Smoothie King Center on Fridays from 9 am - 4:30 pm.

For Box Office hours on an event day, please refer to the event information page for that specific event.

This is a walk-up service only. No will-call, sales, or sales-related information will be provided over the phone. Please see ticketmaster.com (or axs.com if applicable) for more information.

Box Office Location

The Superdome Box office is open on event days starting at 12:00pm.

On Superdome event days, you can purchase tickets at the Superdome Box Office at Gate A Ground or on the Plaza Level for select events. For Box Office location on an event day, please refer to the event information page for that specific event.

For non-event days at the Superdome, the Smoothie King Center Box Office is open on Friday from 9 am - 4:30 pm.

Box Office Contact Information

Phone:
Caesars Superdome: (504) 587-3821
Smoothie King Center: (504) 587-3822

No will-call, sales, or sales-related information will be provided over the phone. Please see ticketmaster.com (or axs.com if applicable) for more information.

Purchasing Tickets

Tickets can be purchased at www.ticketmaster.com (or axs.com when applicable), all Ticketmaster Outlets, the Smoothie King Center Box Office, and Superdome Box Office on event days.

No will-call, sales, or sales-related information will be provided over the phone. Please see ticketmaster.com (or axs.com if applicable) for more information.

National Ticketmaster Customer Service number: 1-800-653-8000

This is an easy access number that directly points Ticketmaster customers to customer service for support on previously placed orders.

National Accessible Seating number: 1-800-877-7575

Will Call Procedure

Will Call Hours

For specific Will Call hours, please refer to the event information page for that specific event.

Will Call Location

Prior to event day, Will Call is located at the Smoothie King Center Box Office. On event day, Will Call is located at the Superdome Box Office at Gate A Ground Level.

Requirements for Picking Up Tickets from Will Call

A photo ID of the person who placed the order is required to pick up tickets. 
It is also helpful to present the credit card used for payment, however, this is not required.
Accepted Payment Methods: Cash, Master Card, Visa, American Express, Traveler’s Check, Discover.

Ticket Policies

Re-entry policy

Once a ticket has been scanned for entry into the Superdome, exiting and then re-entering is not allowed.

Children’s Ticket Policy

Everyone needs a ticket unless otherwise specifically addressed on a particular event. Please refer to the event page for more information.

Lost/destroyed/damaged tickets

At the discretion of the Box Office and if proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID from original purchaser.

Refund Policy

No refunds or exchanges will be made unless there was a change to the date or time of the show. All refunds are given at point of purchase.

Ticket Reselling

The resale or attempted resale of tickets on Superdome/Smoothie King Center/Champions Square property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution as appropriate.

New Orleans Saints

All New Orleans Saints tickets are sold through the New Orleans Saints and their primary ticketing website, SeatGeek.com, only. Please visit the Saints website for further information, visit the NFL Ticket Exchange, the Official Resale Ticket Marketplace of the New Orleans Saints, or call the Saints main office at (504) 731-1700 for more information.

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